Wiselix Software Private Limited (“we,” “our,” “us”) runs My Style Corner to bring refined fashion to those who cherish effortless elegance. Our meticulous quality checks ensure excellence in every product, but we understand that sometimes a return or exchange is necessary. If users (“you”, “your”) receive an item that is damaged or defective, we are here to make things right. Simply reach out to our support team within 48 hours of delivery, and we will assist you promptly. Our goal is to ensure a hassle-free experience, allowing you to shop with complete peace of mind.

Returns & Exchanges: Easy, Fair & Hassle-Free

• Report Quickly: Initiate a return within 48 hours of receiving your order.
• Keep It Unused: Items must be in their original, unworn condition, with all tags, labels, and packaging intact.
• Wrong Product Sent? If you received an incorrect item, we will arrange a replacement or refund.
• Seamless Support: Our team is here to guide you throughout the return process.
• Processing Timeline: Once approved, refunds and exchanges are completed within 5-7 business days.
• Inspection First: Every returned product undergoes a thorough quality check before approval.
• Swift Resolutions: We prioritize resolving return requests efficiently to enhance your shopping journey.

Products That Are Not Eligible for Returns

For hygiene and customization reasons, certain items cannot be returned. To maintain transparency, all non-returnable products are clearly mentioned on the product page.

• Hygiene-Based Restrictions: Innerwear, swimwear, and socks are non-returnable.
• Personalized Purchases: Customized or monogrammed products are not eligible for returns unless they are faulty.
• Final Sale Items: Items marked as "Final Sale" or purchased at a discounted price cannot be returned.
• Altered or Used Products: Any item that shows signs of wear, washing, or modification is ineligible for return.

Who Pays for Return Shipping?

• If an error occurs on our part, such as shipping the wrong or a faulty product, we will cover the return shipping costs.
• If the return is due to a personal preference or a change of mind, the shipping expenses will be your responsibility.

To ensure a smooth return process:

• Always choose a reliable courier service for returning items.
• Securely seal the package to prevent damage during transit.
• For defective products, our support team will provide clear return instructions, and there will be no additional return cost.

Refund Process: Swift, Secure & Transparent

Once your returned product is received and verified, the refund process begins immediately.

• Thorough Inspection: Every returned item is carefully checked before refund approval.
• Fast Processing: Refunds are processed within 5-7 business days post-verification.
• Original Payment Method: The refund amount is credited to the same account used for payment.
• Confirmation Email: Once processed, you will receive an email notification confirming the refund.
• Fair & Transparent: We ensure every refund request is handled with integrity and clarity.

Need Assistance? We’re Here for You

We know that returns and refunds can sometimes feel overwhelming, but our dedicated customer support team is always ready to assist you. Whether you need clarity on return eligibility, refund timelines, or any other query, we are just a message away. Contact us at wiselixsoftwarepvtltd@gmail.com, and we will ensure a smooth and stress-free resolution.